Booking Policy
A £10.00 booking fee will be charged once a confirmed booking is made. This will be deducted from the final amount after the travel itinerary is completed and is not refundable if the booking is cancelled. The balance owed will not be charged to clients’ credit card until the day of travel.
Cancellation Policy
In the unfortunate event that the client may have to cancel their confirmed booking at any time prior to the date of travel, the following terms will apply:
28 days prior to the date of travel - £10.00 booking fee
1 to 7 days prior to date of travel – 10%
24 hours prior to the date of travel – full amount charged
Refund Policy
Refunds will be issued on the Following Grounds:
- Booking prepaid with a credit card or debit card and cancellation notified 24 hours prior to the actual pick up time.
- If the passenger missed the flight and informs us in advance either by e mail, text or via phone and obtains a cancellation number.
- All cancellations are subject to minimum fee of £6.00
No refunds will be issued for the following:
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Cancellations notified under 24 hours
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If the passenger books the PHV for a wrong date, wrong flight number and other misleading information.
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If the passenger leaves the pick up point with out informing us for any reason whatsoever
Terms & Conditions
All journeys must either be booked through the company office, or through the online ordering and that can be accessed from this web site.
Any complaints regarding the Company’s service or any member of staff will be taken very seriously. The situation will be thoroughly investigated upon receipt of the details in writing (email is acceptable). Please be as detailed and explicit as possible with all names and dates of parties involved so that a complete investigation can be carried out. Complaints should be emailed here.
The Company has the right to change the vehicle supplied to you in the event of it being unavailable to that of a similar capacity.
The client will be responsible for the repair or valeting of our vehicle should they cause any damage during the journey.
The company reserves the right to refuse to carry any passenger who is thought to be under the influence of alcohol or drugs.
The company maintains a strict non-smoking policy in all of its vehicles.
Although every endeavour will be made to ensure the safe keeping of personal property, the company cannot accept liability for the loss of individual items.
All vehicles are covered by full coverage, comprehensive insurance, which covers the vehicle and passengers in the vehicle while it is in operation. However, it is advisable that clients ensure they have sufficient coverage for personal property brought onto the vehicle.
Office No: +44 1895 546241 Mobile No: +44 7971 125516 
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